Let’s get started!

Picking a new esthetician is not always easy. My goal is to make that easier for you.

Heather Roberts, skincare specialists at Mode Beauty NYC. A woman with shoulder-length wavy light brown hair and blue eyes smiling, wearing a cream button-up shirt with rolled-up sleeves, standing indoors near a window with light-colored curtains.

01

STEP ONE

Get to know me and see if we’re a good fit.

client getting the best facial in NYC I Heather Roberts, licensed esthetician7

02

STEP TWO

Browse my services to find the one that’s best for you.

03

STEP THREE

Schedule your appointment. I offer online booking so you can easily find the time that works best for you.

WHAT COMES NEXT

PRE-VISIT

Right after you book you’ll receive a link to fill out your waiver and forms. Please take a moment to fill them out prior to your visit for a seamless, personalized experience from the moment you walk in. I’ll also send you all the details you need to find my studio once you arrive(don’t worry, it’s easy) along with tips to prepare for your service. I look forward to welcoming you to Mode Beauty NYC!


YOUR APPOINTMENT

From the moment you arrive the focus is on you. You’ll have time to take a few moments to use the restroom, have a drink and settle in. We’ll chat about your goals, what results you’re hoping to see and I’ll answer any questions. No matter what service you’re coming for, I want you to feel like you can take a breath, step away form the city chaos and have a moment for yourself.


AFTER THE GOODBYE

When you work with me, you’re never on this journey alone. I’ll follow up to ensure you feel confident about the results and routines we’ve discussed. Should you have any questions, concerns, or simply want to explore additional options, I’m just a text away. Please know that I’m here to support you, even between appointments, to ensure your skin continues to thrive.